Don’t Forget ‘People’
A downturn like the COVID-indused one businesses are grappling with presents not only a survival challenge, but also provides an opportunity to rethink traditional people …
The Habit of Consistency with Roy Tomizawa
Over the last number of years I’ve found myself increasingly interested in what practices can help us be more productive. In an age of being …
Making Sense of Emergent Facilitation
Welcome to the February 2021 Dandelion’s share. This month we’re going to dive into Emergent Facilitation, discovering what it is, how to use it, and …
Saweepats
Two enthusiastic 26-year-olds roll into town looking for a room. They’d heard of a place that also served Mexican food so this was where their …
Developing Your Industry Authority
Remaining engaged and continuously growing within your professional field can be a challenge. While there are moments of excitement and discovery here and there, a …
Trickle-Down Service Satisfaction
Customer service is the backbone of the hospitality business. Consistently great service can bring with it not just customers, but fans who tell their friends …
The Sonic Collective: Playlist 1
I’ve been devouring music as long as I can remember. Early memories include roller-skating in my basement while listening to Blondie and the Village People, …
Raising the Value Proposition
Every business is in competition, trying to outdo the other and bring more customers in the door. Product is typically the first aspect that draws …
Our Essential Connection to the Outdoors
The great outdoors has always been an integral part of my life. Growing up in Canada I regularly went camping, hiking, and was steered by …
Cycling Without Age
During my first 13-years living and working in SE Asia, I helped develop eight community programs throughout the region. These came about while leading trips …