Making Sense of Emergent Facilitation
Welcome to the February 2020 Dandelion’s share. This month we’re going to dive into Emergent Facilitation, discovering what it is, how to use it, and …
Business
Developing Your Industry Authority
Remaining engaged and continuously growing within your professional field can be a challenge. While there are moments of excitement and discovery here and there, a …
Trickle-Down Service Satisfaction
Customer service is the backbone of the hospitality business. Consistently great service can bring with it not just customers, but fans who tell their friends …
Raising the Value Proposition
Every business is in competition, trying to outdo the other and bring more customers in the door. Product is typically the first aspect that draws …
Our Essential Connection to the Outdoors
The great outdoors has always been an integral part of my life. Growing up in Canada I regularly went camping, hiking, and was steered by …
Step Away From Your Desk
One evening in early 2011 while running my former adventure travel company, I got thinking about my Singaporean girlfriend who would soon be moving to …
Nurturing Trust
Consciously developing trust greatly benefits individuals and organizations. Most people and entities do not regularly focus on building trust, resulting in unnecessary obstacles that can …
The Power of Storytelling
While a Fellow at the East-West Center in Hawaii, USA, taking part in the Asia Pacific Leadership Program (APLP), I was introduced to the concept …
Successful Speaking Events
After attending a some speaking events over the last couple months, and presenting at a few over the years myself, I got to thinking of …
Listening to Music While Working
I love listening to ambient music while working, writing, thinking and reading. Having some relaxing, lyric-free music ticking along in the background helps get me …