Saweepats
Two enthusiastic 26-year-olds roll into town looking for a room. They’d heard of a place that also served Mexican food so this was where their …
Developing Your Industry Authority
Remaining engaged and continuously growing within your professional field can be a challenge. While there are moments of excitement and discovery here and there, a …
Trickle-Down Service Satisfaction
Customer service is the backbone of the hospitality business. Consistently great service can bring with it not just customers, but fans who tell their friends …
The Sonic Collective: Playlist 1
I’ve been devouring music as long as I can remember. Early memories include roller-skating in my basement while listening to Blondie and the Village People, …
Raising the Value Proposition
Every business is in competition, trying to outdo the other and bring more customers in the door. Product is typically the first aspect that draws …
Our Essential Connection to the Outdoors
The great outdoors has always been an integral part of my life. Growing up in Canada I regularly went camping, hiking, and was steered by …
Cycling Without Age
During my first 13-years living and working in SE Asia, I helped develop eight community programs throughout the region. These came about while leading trips …
Step Away From Your Desk
One evening in early 2011 while running my former adventure travel company, I got thinking about my Singaporean girlfriend who would soon be moving to …
Nurturing Trust
Consciously developing trust greatly benefits individuals and organizations. Most people and entities do not regularly focus on building trust, resulting in unnecessary obstacles that can …
Scott’s Top 10 of 2015
2015 has come and gone, much was achieved, and I’m thankful to have had the time and opportunity to enjoy many fun things along the …